Third Party Delivery FAQs

Does Poulette deliver?

Order your favourite Poulette menu items for delivery with DoorDash, SkipTheDishes, or Uber Eats.

What is DoorDash?

DoorDash is a food delivery app and technology company that connects people with the best in their cities. They do this by empowering restaurants like Poulette, and in turn, generate new ways for people to earn, work and live.

What is SkipTheDishes?

SkipTheDishes is a food delivery app app that helps you easily find and order delicious food like Poulette to satisfy your cravings. SkipTheDishes provides the convenience, control and accuracy of ordering online so you can focus on your busy life.

What is Uber Eats?

Uber Eats, Uber's food delivery app, makes ordering food as easy as requesting a ride. Poulette has partnered with Uber Eats to get food delivered to hungry customers, allowing you to track your order, choose your drop off location, and use the same account you use to take rides.

Are any Poulette items not available for delivery?

The full menu is available for delivery.

Are prices the same on third party delivery apps?

As is common practice, prices on third party delivery apps may be slightly higher than ordering from a restaurant directly. This is to partially offset the high commissions charged by these services.

Are promotions available on third party delivery apps?

Poulette's promotional pricing offers and deals may not be available on third party delivery apps.

How do I report a problem with my Poulette order?

In order to investigate an issue with a Poulette order, please reach out via “Help” in the Doordash, Uber Eats or SkipTheDishes app.

A Note About Third Party Delivery

Third party delivery services, while popular, are still in their infancy, and can sometimes be unreliable, leading to delays, mishandling, and restaurant blaming. Please consider this when errors occur.

Additionally, third party delivery services take a 30% cut of gross sales from independent restaurants. (large restaurant chains pay half that). This is an unsustainable number that is only possible because it is subsidized by in-store sales.

So why do independent restaurants use these services? Because this is what the market desires. Where possible, please consider ordering from your favourite independent restaurants directly.